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1. Why did you choose Salem Plumbing Supply/Designer Bath? (choose all that apply)

Price Location Reputation Selection

2. Please rate us according to the following scale.

1-Poor 2-Fair 3-Good 4-Very Good 5-Excellent

Availability of products	1 2 3 4 5
Price	1 2 3 4 5
Telephone Courtesy	1 2 3 4 5
Friendliness/Courtesy of employees	1 2 3 4 5
Willingness of staff to assist you	1 2 3 4 5
Promptness of assistance	1 2 3 4 5
Your overall experience	1 2 3 4 5
Showroom appearance	1 2 3 4 5

3. Were your goods delivered when promised and to your satisfaction?

Yes No

Comments:

4. How did you hear about Salem Plumbing Supply/Designer Bath? (choose all that apply)

A friend
Newspaper ad
TV or radioWhich station?
Internet
Yellow Pages
Home Show
Referral Referred by:
Other

5. What improvements would you like to see at Salem Plumbing Supply/Designer Bath?

6. Any additional comments?